There's nothing worse than reaching for your last pair of contact lenses and realising you never got around to reordering. A contact lens subscription takes that off your plate — once it's set up, your next supply is sent automatically, on a schedule you choose, so you're never caught short. Subscription orders are priced exactly the same as one-off orders, and if your order comes to $99 or more, delivery is free, the same as any other order on the site.
How Does Contact Lens Subscription Work at Lensworld.com.au?
When selecting your prescription, you'll see the option to choose a reorder time frame for the product you're buying. How often it's available depends on the specific lens. Once you've picked a frequency and placed your order, every future delivery for that product is handled automatically from there.
- Pick your contact lenses
- Choose a reorder time frame
- Place your order — future deliveries happen automatically
How Do I Manage or Cancel My Subscription?
Once you're subscribed, everything is managed from your Lensworld account under the Subscriptions tab, where your current and past subscriptions are listed.
From there, you can:
- Update your shipping address
- Update your payment method
- Skip an upcoming delivery
- Cancel your subscription entirely
Is My Saved Card Information Secure?
Yes. Your actual card number is never stored on our servers. Saving a card for your subscription creates a secure token linked to it instead — so if our systems were ever compromised, no card data would be exposed.
To edit or delete a saved card, go to Account Settings > Payment Methods.
From here, you'll see all your saved (tokenised) cards, and can add, edit or delete them as needed.
Contact Lens Subscription FAQs
How often are contact lens subscription deliveries sent?
It depends on the lens you choose — the available reorder time frames vary by product.
Can I update my subscription details later?
Yes. Payment method, shipping address, and delivery timing (including skipping an upcoming order) can all be changed from the Subscriptions tab in your account.
Can I pause a delivery without cancelling my subscription?
Yes — skipping an upcoming recurrence delays that one delivery while keeping the rest of your subscription active.
Can I cancel my subscription at any time?
Yes, subscriptions can be cancelled whenever you like from your account.
Is it safe to save my card for automatic reorders?
Yes — only a tokenised reference to your card is stored, never your actual card number.
Does free delivery apply to subscription orders?
Yes. Subscription orders qualify for free delivery once the order reaches $99, the same threshold that applies to any other order on the site.
What happens if my prescription changes partway through a subscription?
Subscription orders need to match a valid, current prescription (issued within the last 24 months). Since the self-service subscription tools cover payment, address, skipping and cancelling rather than editing the prescription itself, the simplest option if your prescription changes is to cancel your existing subscription and start a new one with your updated details, or contact us directly for help.
Ready to stop thinking about reordering? Browse our contact lenses and choose a reorder frequency at checkout.