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Lensworld Money Back Guarantee

Try Dailies Total 1, Precision 1 & Total30 with our 14-Day Money Back Guarantee

Discover why thousands of Aussies have made the switch to Dailies Total 1 and Precision 1 daily contact lenses, and Total30 monthly contact lenses. Not happy? We'll give you your money back – guaranteed.

Limited time offer: Valid from 1 May to 31 March 2026

Why Choose Dailies Total 1, Precision 1 & Total30?

Water-Gradient Comfort Technology - Nearly 100% water at the surface gradually decreases to 33% at the core, creating a cushion of moisture that lasts all day while maintaining lens structure. Perfect for Australian conditions.

SmarTears™ Innovation - Built-in tear-film ingredients are slowly released to supplement your natural tears, reducing dryness and irritation that often concern first-time wearers.

Precision Optical Design - Advanced manufacturing creates consistently smooth lens surfaces for crisp, clear vision and easy handling, especially important when you're learning to insert lenses.

Daily Fresh Technology - Each lens is individually sealed in sterile solution, so you get perfect hygiene and optimal comfort every single day without any maintenance.

Daily & Monthly Convenience – Choose between the ultimate ease of daily disposables (Dailies Total 1, Precision 1) or the reusable comfort and value of monthly lenses (Total30).

How Our Money-Back Guarantee Works

Step 1: Place your order and purchase any 30-pack of Dailies Total 1, Precision 1, or Total30 (6-pack or 3-pack) through our website by 31 March 2026.

Step 2: Try them out, wear your new lenses for up to 14 days. Order up to two boxes to give yourself plenty of time to experience the difference.

Step 3: Not completely satisfied? Simply send back any box with unused lenses within 14 days of delivery for a full refund. Each returned box must contain at least 25 lenses for Dailies Total 1 & Precision 1 30 packs, at least 5 lenses for Total30 6 Pack, or at least 2 lenses for Total30 3 Packs - Astigmatism & Multifocal, along with all original packaging.

Step 4: We'll process your complete refund within 5 business days of receiving your return – no questions asked.

Please note: Return shipping costs are your responsibility (we recommend using a tracked courier service). Original freight charges are non-refundable.

Am I Eligible for This Guarantee?

✓ First-time customers only – Haven't purchased Dailies Total 1, Precision 1, or Total30 from us before
 ✓ Australian residents with an AU delivery address
 ✓ Maximum two boxes per order
 ✓ One guarantee per lens type per customer
 ✓ Return within 14 days of the delivery date

Frequently Asked Questions

Can I try both Dailies Total 1, Precision 1 or Total30 at the same time?

Each trial order must be for one lens type only. You can choose from regular, astigmatism, or multifocal versions of either Dailies Total 1, Precision 1 or Total30 per order to be eligible for the guarantee.

How quickly will I receive my refund? 

Once we receive and inspect your returned lenses, we'll process your refund within 5 business days. You'll receive confirmation via email.

What if I've bought these lenses elsewhere before? 

This guarantee is exclusively for customers who haven't previously purchased these specific daily lens types from our website.

Do I need to provide a reason for returning? 

Yes, we'll ask you to complete a simple return form with details about your experience. This helps us improve our products and ensures you qualify for the guarantee.

Lensworld.com.au Money-Back Guarantee – Full Terms & Conditions

This Money-Back Guarantee promotion is valid from May 1, 2025, to March 31, 2026.

Eligibility for Return

  • A maximum of two (2) boxes per order are eligible for return under this policy.
  • This guarantee applies to Dailies Total 1, Precision 1, and Total30 product ranges.
    • Each returned box must contain the unused contact lenses:
      • At least 25 lenses for Dailies Total 1 or Precision 1 (30-pack)
      • At least 5 lenses for Total30 (6-pack)
      • At least 2 lenses for Total30 for Astigmatism or Total30 Multifocal (3-pack)
  • Return requests must be submitted within 14 days of the delivery date.
  • Customers who have previously purchased the product from our website are not eligible for this guarantee.
  • The Money-Back Guarantee can be claimed only once per lens type. To prevent duplicate claims, we will verify customer details, including email address, phone number, and delivery address.
  • Customers must complete the return form, providing details of any previously purchased lenses, for the refund request to be processed.