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Lensworld Money Back Guarantee

Try Dailies Total 1 & Precision 1 with our 14-Day Money Back Guarantee

Discover why thousands of Aussies have made the switch to Dailies Total 1 and Precision 1 daily contact lenses. Not happy? We'll give you your money back – guaranteed.

Limited time offer: Valid from 1 May to 31 July 2025

Why Choose Dailies Total 1 & Precision 1?

Water-Gradient Comfort Technology - Nearly 100% water at the surface gradually decreases to 33% at the core, creating a cushion of moisture that lasts all day while maintaining lens structure. Perfect for Australian conditions.

SmarTears™ Innovation - Built-in tear-film ingredients are slowly released to supplement your natural tears, reducing dryness and irritation that often concern first-time wearers.

Precision Optical Design - Advanced manufacturing creates consistently smooth lens surfaces for crisp, clear vision and easy handling, especially important when you're learning to insert lenses.

Daily Fresh Technology - Each lens is individually sealed in sterile solution, so you get perfect hygiene and optimal comfort every single day without any maintenance.

How Our Money-Back Guarantee Works

Step 1: Place your order and purchase any 30-pack of Dailies Total 1 or Precision 1 through our New Zealand website before 31 July 2025.

Step 2: Try them out, wear your new lenses for up to 14 days. Order up to two boxes to give yourself plenty of time to experience the difference.

Step 3: Not completely satisfied? Simply send back any box with at least 25 unused lenses within 14 days of delivery for a full refund

Step 4: We'll process your complete refund within 5 business days of receiving your return – no questions asked.

Please note: Return shipping costs are your responsibility (we recommend using a tracked courier service). Original freight charges are non-refundable.

See full terms and conditions

Am I Eligible for This Guarantee?

✓ First-time customers only – Haven't purchased Dailies Total 1 or Precision 1 from us before
✓ Australian residents with an AU delivery address
✓ Maximum two boxes per order (30-pack only)
✓ One guarantee per lens type per customer
✓ Return within 14 days of the delivery date

Frequently Asked Questions

Can I try both Dailies Total 1 and Precision 1 at the same time? 

Each trial order must be for one lens type only. Choose either Dailies Total 1 or Precision 1 per order to be eligible for the guarantee.

Can I try different types to see which works best?

Each trial order must be for one specific lens type only. You can choose from regular, astigmatism, or multifocal versions of either Dailies Total 1 or Precision 1, then try other varieties in separate orders if you'd like to compare the technologies.

How quickly will I receive my refund? 

Once we receive and inspect your returned lenses, we'll process your refund within 5 business days. You'll receive confirmation via email.

What if I've bought these lenses elsewhere before? 

This guarantee is exclusively for customers who haven't previously purchased these specific daily lens types from our website.

Do I need to provide a reason for returning? 

Yes, we'll ask you to complete a simple return form with details about your experience. This helps us improve our products and ensures you qualify for the guarantee.

Terms & Conditions Summary

  • Offer period: 1 May 2025 – 31 July 2025 
  • Return window: 14 days from delivery date
  • Eligible products: Dailies Total 1 and Precision 1 (30-pack boxes only)
  • Return requirements: Maximum 2 boxes per order, each containing a minimum of 25 unused lenses
  • Shipping: Customer is responsible for return postage (tracked courier recommended)
  • Refund coverage: Product purchase price only (excludes original shipping)
  • Verification: One claim per lens type verified by email, phone, or address
  • Administration: Managed by Lensworld.com.au, subject to final approval

Ready to Experience the Difference?

Order your Dailies Total 1 or Precision 1 lenses today and discover why Aussies are making the switch. 

Offer valid until 31 July 2025 – Don't miss out!

Lensworld.com.au Money-Back Guarantee – Full Terms & Conditions

Promo Period
This Money-Back Guarantee promotion is valid from May 1, 2025, to July 31, 2025.

Eligibility for Return
o A maximum of two (2) boxes per order are eligible for return under this policy.
o This guarantee applies only to 30-pack boxes from the Precision 1 or Dailies Total 1 product range.
o Each returned box must contain a minimum of 25 unused lenses, along with all original packaging.
o It is the customers responsibility to return the products to us, at their own cost. It is recommended to use a tracked courier service for returns.
o Return requests must be submitted within 14 days from the delivery date.
o Customers who have previously purchased the product from our website are not eligible for this guarantee.
o The Money-Back Guarantee can be claimed only once per lens type. To prevent duplicate claims, we will verify customer details, including email address, phone number, and delivery address.
o Customers must complete the return form, providing details of any previously purchased lenses, for the refund request to be processed.
o Freight costs are non-refundable and will not be included in the reimbursement.
o The Money-Back Guarantee program is administered by Lensworld.com.au. All claims are subject to final approval at Lensworld.com.au's sole discretion. We reserve the right to decline any return that does not meet the specified eligibility criteria or if the claim is deemed to be fraudulent.